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Spa Director
Full Time
2 applicants
posted about 7 years ago

Job Description

Spa Director for busy membership massage clinic needed to manage daily operations. Duties include:
• Oversee and manage the daily operations of the clinic.
• Assists Franchise Owner in setting all membership and retail sales goals.
• Responsible for achieving all membership and retail sales goals.
• Manage sales associates and massage therapy staff.
• Train, monitor and coach performance of sales associates.
• Responsible for creating and maintaining staff and therapist work schedules.
• Responsible for all human resource functions for sales associates and massage therapists including interviewing, hiring, training, disciplining and terminating.
• Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships.
• Maintain professional and impeccable clinic environment for employees and members/ guests.
• Responsible for generating sales reports, payroll, bank deposits, inventory and ordering supplies.

Experience required:
• College education preferred.
• Management, marketing and sales experience in service/ retail industry.
• Ability to identify and problem solve, set expectations and goals and delegate.
• Ability to effectively communicate expectations to staff.
• Able to communicate up-line information to Franchise Owners and Regional Developers.
• Proficiency in generating membership and retail sales goals and interpreting trends in sales reports.
• Excellent trainer and motivator.

• Salary plus commission and bonuses.
• Medical, dental, vision and 401K offered at participating locations.
• Employee massages at reduced cost.